Lorenzo's Security Blog

Outsourcing is the creation of a business relationship where a hospital or other health care provider contracts with an outside organization to provide part or all of their IT services. Outsourcing works because it allows the healthcare organization to focus on its core competencies and primary mission, while the outsourcer focuses on making IT an enabler and an asset to the organization.

Too often, Outsourcing solutions are process-oriented, consisting primarily of day-to-day operational management. However, IT challenges such as runaway costs, staff instability, and ineffective utilization of hardware and software systems demand innovative problem resolution strategies tailored to an organization’s specific situation and vendor platforms.

Our Outsourcing Approach

Phoenix Health Systems provides a comprehensive, integrated set of IT Outsourcing and professional services. These services deliver value based on leading practice models established from years of implementing solutions for large healthcare organizations. Phoenix is committed to exceptional service delivery, total customer delight and the creation of quantifiable business impact in terms of return on investment.

We enlist highly experienced healthcare management professionals to evaluate existing technology and human resources. After a thorough analysis of the underlying causes of a client’s IT challenges, Phoenix defines strategies to resolve problems and achieve IT goals, and recommends the appropriate methods, tools and techniques necessary to ensure successful relationships and measurable results. We adapt solutions to clients’ needs and size, never using a “one size fits all” approach.Our team strategically unifies a suite of flexible and adaptable IT services with a single point of accountability to ensure a long-term vision that addresses clients’ needs. Our Outsourcing services are currently being provided onsite and in our Leveraged Service Centers. In situations where existing staff is affected by the decision to outsource, we will work with the client to determine the best approach.